Overview
Kisani Urjaa Private Limited ("we," "us," or "our", or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, maintain, and safeguard your information when you access our website at www.kisani.co.in ("Website") and our application named “Kisani” ("App"). By using our services, you consent to the practices described in this policy.
Information Collection and Types of Data Collected
Personal Information: While utilizing our services, we may request certain personally identifiable information, including but not limited to:
o Name, gender, contact, address, password, profile picture, date of birth, nationality, land holdings, family and livestock details.
o Geolocation data and images/videos of your farmland.
o Address, including country, state, province, city and postal code.
Usage Information: We collect data automatically when you access the Service, which may include your IP address, browser type, device information, operating system, version used, mobile network information, device setting (e.g., Language/time zone), connection type and speed, the telephone number associated with SIM card and pages visited.
Location Information: When location-enabled services are used, information regarding a mobile device’s GPS location (including latitude, longitude, altitude, and time of capture) may be collected and processed in order to provide customized, location-based content and features. Some features may require personal data to function, and location information may be associated with device identifiers and other data already held.
Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies. These technologies may be employed to store preferences, deliver customised content and advertising, conduct analytics and research, monitor usage of services, and assist with security and administrative functions.. You can manage your cookie preferences through your browser settings. Use of the services with a browser set to accept cookies constitutes consent to the use of cookies as described in this section. Third parties whose products or services are accessible or advertised through the services, including social media providers, may also use cookies or similar tools. Such practices are governed exclusively by the privacy policies of those third parties, which should be consulted for further information. We do not control and disclaim responsibility for such third-party practices.
Third Party Links and Services: The services may include links to third-party websites or features that result in the collection, processing, or sharing of information by such third parties. We do not endorse and are not responsible for the content, policies, or practices of such third-party websites or services. This policy does not extend to information provided to, or collected by, such third parties. Users are strongly encouraged to review the privacy policies of third parties prior to sharing personal information.
Precise and Real Time Location Information: When location-enabled services are used, information regarding a mobile device’s GPS location (including latitude, longitude, altitude, and time of capture) may be collected and processed in order to provide customized, location-based content and features (e.g., content recommendations or applicable promotions). Some features may require personal data to function, and location information may be associated with device identifiers and other data already held.
Service Usage and Activity Data : Details relating to interactions with the services, including search queries, pages viewed, features accessed, content interactions (such as clicks, scroll activity, and time spent), summaries of transaction history, error logs, timestamps, referral URLs (i.e., the last web page visited prior to accessing the Services), and other usage patterns and communication data generated during use. For mobile application usage, this may additionally include the online or offline status of the application.
Purpose of Data Use
Kisani Urjaa Private Limited may use the information we collect for various purposes, including:
Platform Maintenance, Security & Compliance: Diagnose technical problems and platform issues, maintain stability and functionality, detect and prevent fraud, abuse of promotional activities, and violations of terms of service, fulfil contractual, enforce rights arising from contracts, and ensure compliance with applicable legal requirements and obligations.;
Service Improvement, Personalization & Research: Gain insights into user behavior, preferences, and feature usage to enhance the content and features of the Services, deliver customized content, deals, and other offerings tailored to identified preferences and interests, generate reports, conduct data analysis, study usage patterns, and undertake employee training and quality assurance initiatives.;
Marketing, Advertising & Promotions: Communications may be sent through various channels (including email, SMS, phone, WhatsApp, etc.) regarding services, promotions, or offers considered to be of potential interest. Information on preferences or availed services (where applicable) may be shared for marketing and promotional activities. Advertisements relevant to likely interests may be displayed, and promotions, contests, or sweepstakes may be administered. Information may also be used to communicate about goods and services that could be of potential relevance.
Third Parties: Third-party advertisers and partners accessible via the services may use their own tracking technologies (such as cookies and device IDs) to collect data on service usage. This data is used to personalize advertisements displayed on the services or elsewhere and to measure advertisement performance.
Social Features: To enhance the platform experience and enable social features, such as finding connections or sharing recommendations, information from a device's address book may be provided. This information may be used to identify contacts who are also users of the Services, facilitate connections and recommendations on the platform, and potentially highlight relevant activity of contacts within the services.
Recording and Retention of Interactions: To ensure service quality, maintain platform integrity, resolve disputes, conduct internal training, detect and prevent fraud, and support other essential administrative and operational purposes, communications and interactions occurring through or in connection with the services may be monitored and recorded. This includes, but is not limited to, telephone calls with customer support or operational teams, messages exchanged via chat features within the platform between users, merchants, content creators, or personnel, and other forms of interaction facilitated through the services. Recordings and associated data may be retained for as long as reasonably necessary to fulfil these purposes, comply with legal obligations, enforce agreements, or support legitimate business needs. Continued use of communication features within the Services constitutes acknowledgement of this monitoring and recording.
Integration: To provide a seamless experience across the ecosystem and enhance operational efficiency, information may be shared with affiliates and other associated and connected platforms, as well as other current or future group companies. This sharing supports functions such as unified login and identity management across platforms, cross-application feature integration, coordinated customer support, shared analytics for service improvement, and potentially offering bundled services or cross-promotional activities relevant across the related group of companies.
Advanced Processing: Information collected through the services or via other means, including third-party web analytics tools, may be anonymized and/or de-identified. The use and disclosure of aggregated or de-identified information is not restricted by this Privacy Policy and may be shared without limitation. Artificial intelligence (AI) tools and technologies may also be employed to process personal data in order to enhance services, improve user experience, and ensure security and operational integrity. These AI tools may analyze personal data to identify patterns, detect anomalies, and generate personalized recommendations.
for any other purpose with your consent.
Data Retention
Your Personal Data will be retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We retain Usage Data for internal analysis purposes, typically for a shorter duration, except when this data is used to strengthen the security or to improve the functionality, if our Service, or we are legally obligated to retain this data for longer period of time.
Third-Party Disclosure
We may share your information in the following scenarios:
Legal Compliance: If required by law or in response to valid governmental requests.
Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred.
Service Providers: We may employ third-party contractors to assist us in providing our services, and they will only access your data as necessary to perform their tasks.
Usage Monitoring and Analysis: We may share your information with third-party service providers to monitor and analyse the use of our Service to enhance the user experience.
Operational Functions: We may share data with authorized employees and third-party service providers to resolve issues, coordinate product and service delivery, and perform functions such as payment processing, technical support, and data analytics.
Business Partners: We may share your data with business partners who may notify you about relevant products of services.
Security of Your Information
While we strive to implement robust security measures, please remember that no method of transmission over the internet is entirely secure.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Cl/ CD tools
We may use third-party Service Providers to automate the development process of our Service.
Advertising
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Payments
We may offer paid products and/or services within the Service, using third-party payment processing services. We will not store or collect your payment card details; that information is provided directly to the payment processors governed by their Privacy Policy.
Links to External Websites
Our services may contain links to third-party websites that are not operated by us. We recommend reviewing the privacy policies of these sites as we are not responsible for their content or practices.
Children’s Privacy Policy
The services are generally not directed to or intended for use by individuals under the age of eighteen (18) (“Minors”), and personal information of Minors is not knowingly collected for the purpose of creating an account or for general use of the platform. Certain services offered through the platform, however, may be accessible by Minors in limited circumstances. Although the platform is not designed for Minors, in some cases limited personal information about a Minor may be provided by an adult user in order to access specific services.
In such cases, the provision of personal information of a Minor shall be deemed to constitute the following representations and warranties:
1. The individual providing such information is the parent or legal guardian of the Minor; and
2. Explicit consent has been granted for us to collect and process the Minor’s personal information strictly for the specific and limited purpose disclosed at the time of collection.
The information collected in such circumstances shall be used solely to facilitate the requested service and shall not be used to create a user profile for the Minor or for any marketing, profiling, or other secondary purposes. Responsibility for the accuracy and legality of any personal information provided in respect of a Minor rests with the individual furnishing such information.
If it is discovered that personal information of a Minor has been submitted without the necessary and valid parental or guardian consent, we reserve the right to delete such information immediately.
Changes to This Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. Please review this page regularly for updates.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at info@kisani.co.in.
DATA SHARING CONSENT FORM
E-CONSENT
By signing up for using our App, you give your informed consent to Kisani Urjaa Private Limited for the following data collection and usage:
Comprehensive Data Collection: You consent to the collection of various data points regarding your farmlands, livestock, name, gender, contact details.
Crop Quality: You agree to the assessment of your farmlands through data collection aimed at determining the quality and quantity of feedstock.
Detailed Environmental Insights: You allow for the collection of relevant data that may be necessary to provide you with accurate insights into your farmland and livestock.
Data Usage for Agricultural Monitoring: The information gathered by KUPL will be used exclusively for monitoring and analysis purposes, including but not limited to crop cycle assessments and harvest patterns. This data will be retained securely and managed only by authorized personnel from KUPL.
Right to Withdraw Consent: You have the right to withdraw your consent at any time. If you wish to revoke your consent or request changes regarding your data, you may do so by submitting a request directly through “Kisani”.
Data Security Commitment: KUPL is committed to protecting your data and ensuring that all collected information is stored in compliance with applicable data protection laws and regulations.
By proceeding, you acknowledge that you understand the terms outlined above and agree to the data sharing practices as specified.